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Are your Shoes Clothes Bag authentic? |
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Yes. all of our shoes clothes bag are authentic and come with their original box. Ali-trade.com does not sell fakes, variants, or customized products. |
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Can I buy only 1 pair of shoe?
how much for Shipping and Handling? |
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Yes, you can order only 1 pair of shoe, but,
usually, our minimum order is 6 pairs (free
Shipping and Handling), and you can mix order, If not, you must
pay $10 for postages. |
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Can I track my stuff
on-line when I pay? How long I can get my stuff? |
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Yes, when we send the goods, we will give you a
track NO. you can track your package on-line after 2
days, and
delivery time varies depending on your location and
shipping method, but most packages arrive in
approximately 4-7 days. |
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How can I get information
after I have paid for the goods? |
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We will e-mail the tracking number of the
express company to you as soon as we receive the
tracking number. |
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What's your return policy? |
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When you receive the products, please inform us by email or other ways.
If you are not happy with the products after you have received, we will refund your money, but you need to pay the return shipping cost. |
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Are you accept Paypal? |
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Go to PAYMENT, please. |
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Can I get a catalog? |
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Ali-trade.com does not publish a
mail-order catalog because the inventory changes too
frequently. Ali-trade.com is updated daily with size
and style information and new products and sizes are
posted as soon as they are available. We encourage
you to check the website for the products you need. |
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How do I contact you if I have
a question? |
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We prefer to be contact by E-mail (see bottom)
or Go to FEEDBACK. |
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Do you ship to International
locations (any country other than USA and Europe)? |
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Yes. We currently ship to many international
locations. |
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Can you reserve a shoe for me
until I can pay for it? |
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Yes of course, the only thing you have to do is
to confirm it by e-mail and we will keep them for
you for one week. However, after one week, if we
haven't received your payment, we will sell it
further to someone else. |
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